Privacy Policy

Last updated: 30 August 2026

Tech Solution RVL ("we", "us", "our") operates techsolutionrvlcouk.co.uk. This page explains what information we collect when you visit or use our site, and how we use it.

Information We Collect

We collect information in the following ways:

• Contact form submissions: When you submit our contact form, we collect your name, email address, phone number (if provided), and message content, via our form processor, Formspree.
• Website analytics: We use Google Analytics to understand how visitors use our site, including pages viewed, time on site, approximate location (country/region level), and device/browser type. Google Analytics uses cookies to do this.
• PC Parts Shop: Our parts listings are publicly readable data hosted via Google Firebase/Firestore. Browsing this page does not require you to submit personal information.

How We Use Your Information

• To respond to enquiries submitted through our contact form
• To understand and improve how our website is used
• To provide quotes, arrange repairs, and process orders when you contact us

Third-Party Services

We use the following third-party services, each with their own privacy practices:

• Formspree — processes contact form submissions
• Google Analytics — website usage analytics
• Google Firebase/Firestore — hosts our parts catalogue data
• WhatsApp — if you contact us via our WhatsApp button, your message is subject to WhatsApp's own privacy policy

Cookies

Our website uses cookies set by Google Analytics to distinguish you from other users. You can disable cookies through your browser settings at any time; this may affect certain site features.

Data Retention

We retain contact form submissions for as long as necessary to respond to your enquiry and maintain business records, typically no longer than needed for legitimate business or legal purposes.

Your Rights

Under UK data protection law, you have the right to request access to, correction of, or deletion of your personal data that we hold. To make a request, contact us at contact@techsolutionrvlcouk.co.uk.

Contact

If you have questions about this Privacy Policy or how we handle your data, contact us at contact@techsolutionrvlcouk.co.uk.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.